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Brynhyfryd Primary School

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Useful Contacts

Please find contact numbers for our local PCSOs in the poster below...



Ensuring your family’s safety and well-being is the most important thing you can do for your children. You can find guidance on how to protect yourself and others from coronavirus on the Welsh Government website and suggestions on how to help support your children’s well-being in the sections below. You may also find the following information helpful if:

  • your children receive free school mealscheck how you can continue to get free school meals in your local authority area while schools are closed
  • you need information in relation to vulnerable children and young people during the coronavirus pandemic
  • your children are currently receiving counselling through their school to help support their mental health. They should be able to continue to access this support in some form. Young people currently receiving counselling can expect to be contacted over the coming weeks with further details. Children and young people not currently receiving counselling support, but who may benefit from counselling can access the service. If you have any questions about this contact your school or community based service direct
  • you are looking for tools to help you manage your or your children’s well-being. There many free, mobile phone apps that can help that you can find on the NHS apps library
  • you or your children are worried about what's happening at the moment. There is plenty of free, confidential support available:

Family Lives - a helpline service supporting families in Wales

C.A.L.L - 0800 132 737 or text 81066(24/7)

Carers UK- 0808 808 7777 (Monday to Friday: 9am - 6pm)

Childline - 0800 1111

Live Fear Free - 0808 80 10 800 (24/7)

Meic Cymru - 0808 80 23 456 (daily 8am-12pm)

Mind Cymru - 0300 123 3393

NHS Direct - 111 (currently available in the following health board areas - Hywel Dda, Powys, Aneurin Bevan and Swansea Bay - including Bridgend). If you are outside these areas, please call 0845 46 47 (2p per minute)

NSPCC - 0808 800 5000 (Monday-Friday: 8am-10pm/weekends 9am-6pm)

Samaritans - 116 123 (24/7)

In an emergency you should always call 999.