Useful Contacts
Please click on the picture below to link to Swansea schools' dinner menu...
Please find contact numbers for our local PCSOs in the poster below...
Ensuring your family’s safety and well-being is the most important thing you can do for your children. You can find guidance on how to protect yourself and others from coronavirus on the Welsh Government website and suggestions on how to help support your children’s well-being in the sections below. You may also find the following information helpful if:
- your children receive free school meals: check how you can continue to get free school meals in your local authority area while schools are closed
- you need information in relation to vulnerable children and young people during the coronavirus pandemic
- your children are currently receiving counselling through their school to help support their mental health. They should be able to continue to access this support in some form. Young people currently receiving counselling can expect to be contacted over the coming weeks with further details. Children and young people not currently receiving counselling support, but who may benefit from counselling can access the service. If you have any questions about this contact your school or community based service direct
- you are looking for tools to help you manage your or your children’s well-being. There many free, mobile phone apps that can help that you can find on the NHS apps library
- you or your children are worried about what's happening at the moment. There is plenty of free, confidential support available:
Family Lives - a helpline service supporting families in Wales
C.A.L.L - 0800 132 737 or text 81066(24/7)
Carers UK- 0808 808 7777 (Monday to Friday: 9am - 6pm)
Childline - 0800 1111
Live Fear Free - 0808 80 10 800 (24/7)
Meic Cymru - 0808 80 23 456 (daily 8am-12pm)
Mind Cymru - 0300 123 3393
NHS Direct - 111 (currently available in the following health board areas - Hywel Dda, Powys, Aneurin Bevan and Swansea Bay - including Bridgend). If you are outside these areas, please call 0845 46 47 (2p per minute)
NSPCC - 0808 800 5000 (Monday-Friday: 8am-10pm/weekends 9am-6pm)
Samaritans - 116 123 (24/7)
In an emergency you should always call 999.
Support Agencies
Citizens Advice. Swansea/Neath/Port Talbot. Second Floor. City Gates. 50A. Wind St. Swansea SA1 1EE. Lines open from 8:00am – 6pm Monday to Friday.
Tel: 0808 278 7926 call free.
Call free helpline 0808 278 7926 to speak to an assessor today
Call the free helpline 0808 250 5700 to speak to ana advisor today
Call free helpline 0800 7022 020 for Advicelink Cymru.
Birchgrove Food Bank. Open Wednesday and Friday 12 noon to 2pm.
Drop-in (Foodbank and Foodshare). Blaenymaes Area. Foodbank by appointment. Foodshare available Tuesday 10.00am - 2.00pm and Friday 10.00am - 2.00pm. Foodbank parcels need to be made by appointment on our email address or phone number. 86-90 Blaenymaes Drive
blaenymaesdic@yahoo.co.uk Tel: 01792 412755 / 774482 Tel: 07594 605658 and 07534180215.
City Church Swansea Food Bank. Open Mondays and Fridays. 10am food share.
Saturdays 11:00am – 12:30 (takeaway warm meal). Tel: 01792 648927
Email: info@citychurchswansea.org
Clase Food Bank. Wednesdays 10am – 11am. Clase Community Centre. Email: treez-r@hotmail.com
Eastside Food Bank. Fridays 10:45am then closed after pre-arranged packages distributed.
Tel: 01792 41275 or 774482. Email: eastsidefoodbank@gmail.com
Foodcycle. Meals served Mondays from 6:30pm – 7:15pm. Takeaways available for late comers. The Phoenix Centre Café. Powys Avenue. Swansea.
Matthew’s House. Various opening times for sit down meals or takeaway service. 84, High Street http://www.matthewshouse.org.uk Tel: 07708115903.
Missionaries of Charity of Mother Teresa Trust. Sunday, Wednesday and Friday. 3:00pm – 4:00pm. 235-236 The Strand.
North Gower Food Hub. Open Tuesday and Friday mornings. Tel: 07989 214487. Email: northgowerfoodbank@gmail.com
Pontarddulais Food Bank. Wednesdays 4:00pm and for one hour each day when possible for emergency situations). 28, Dulais Road. Tel: 01792 885 532.
SOS Shelters Wales. Independent Food Bank & More. Tuesdays 1:00pm – 3:00pm. Food bank, pet food bank and food share. Thursdays 1:00pm – 3:00pm food share only. 63, Lime Street, Gorseinon. Email: sosshelterwales@hotmail.co.uk Help for people living in; Pontlliw, Gowerton, Penllergaer, Loughor, Penyrheol, Gorseinon and Grovesend.
Salvation Army Foodbank. Phone on Wednesdays 9:30am – 12 noon for a time slot.28, Morfydd Street. Morriston. Tel: 01792 798790.
Sketty Foodbank. Wednesdays 11:00am – 3pm. Parklands. Maes Y Gollen.
Tel: 07803 818322
Swansea Community Fridge. Wednesdays 12:30pm – 2:30pm. The Customs House. Cambrain Place. The Marina. Email: communityfridge@goleudy.org
Clydach Foodbank. Tuesdays 10:00am – 12 noon. 97, High Street. Clydach. Tel: 01792 845942
Gorseinon Foodbank. Open Thursdays 10am – 12 noon. Princess Street. Gorseinon. Tel: 01792 892849.
Mayhill Foodbank. Open Thursdays 1:00pm – 3:00pm. Mayhill Road. Mayhill. Tel: 07891 399379.
Penlan Foodbank. Open Fridays 10:00am – 12:00 noon. Heol Frank. Penlan. Tel; 07342 847833.
St. Thomas Foodbank. Open Monday to Friday 10:00am – 1:00pm. St. Thomas Church. Lewis Street. Tel: 07815 534095. https://www.swansea.ffodbank.org.uk
Uplands Foodbank. Open Fridays. Life Point Church. Fynone Road. Tel: 07815 534095
Email: info@swansea.foodbank.org
Pupil Development Grant. Tel: 020 7748 8999
Swansea CVS. Council For Voluntary Service.
7, Walter Road. Swansea. 01792 544000 https://www.scvs.org.uk/
(SCVS) Swansea Council for Voluntary Services Help for Householders and Home Sharing. Tel: 07932 555221 https://scvs.org.uk/shs
Home-Start Cymru/Because Childhood… Free confidential support and practical help to parents of young children living across Wales who are going through a difficult time. Tel: 07873337740.
Maggie’s Swansea. Free cancer support and information. Tel: 01792 200000.
Rainbow Trust Childrens Charity. https://www.rainbowtrust.org.uk
Tel: 01372 363438.
Teenage Cancer Trust. Tel: 020 7612 0370.
Cancer Research UK. Nurse Helpline 0808 800 4040.
Macmillan Cancer Support Swansea. Free on Tel: 0800 808 0000
With Swansea Bay Health Board. Lynne Adlam. Tel: 07891 165215
British Red Cross. Help for people to get the help and support they need.
https://www.redcross.org.uk/ Tel: 0808 196 3651 10am – 6pm.
Family Information Service. (FIS) Free, impartial information service.
Email: fis@swansea.gov.uk
Family Centres & Children Centres in Swansea.
Clase Caemawr Family Centre Tel: 01792 773396
Penplas Family Centre Tel: 01792 425281
Mountain View Children’s Centre. Mayhill Surgery Tel: 01792 468584
Swansea Children’s Centre Tel: 01792 572060
Action For Children. Housing related support in the home for young parents and expectant parents aged 16 -25 and their children.
https://www.swansea.gov.uk/actionforchildren
Baby Bank. Baby clothes and items in good condition available to families in need.
https://www.swansea.gov.uk/babybank
(BHMS) Black, Asian and Minority Ethnic Mental Health Support.
Advocacy. Education. 19, High Street. Swansea. SA1 1LF. Tel: 0800 144 8824
SHELTER. Housing and Money issues. 25, Walter Road Swansea. SA1 5NN.
Advice Line: Tel: 0845 075 5505
New Pathways. Rape, Sexual Assault. Sexual Abuse Support.
Tel: 01685 379310 https://www.newpathways.org.uk
Swansea Community Farm. FARMFERM Tel: 01792 578384.
Child and youth volunteers. 10am – 3pm. Cerys@swanseacommunityfarm.org.uk
Parent Cafe’s with Parent Advocacy Network (PAN).
The Swansea Wellbeing Centre. Walter Road and Burman Street. SA1 5PQ.
Your Voice Advocacy. Help for people with learning and other disabilities.
Tel: 01792 646573 Email: info@yourvoiceadvocacy.org.uk
Marie Curie Support Line. (Care and support through terminal illness).
Tel: 0800 090 2309. https://mariecurie.org.uk/support
Wales Domestic Abuse. Free Helpline: 0808 80 10 800 8am – 2pm daily.
C.A.L.L. Mental health/distress help and support. 24 hour support.
Freephone Tel: 0800 132 737 or Text HELP and your question to 81066.
Community Art Sessions. Email; centre@wellbeingswansea.co.uk
Women Only Community Yoga. Tel: Emma on 07825 269256
Women’s Outdoor Walking Group. Tuesdays 1.15pm. Females over 18.
Free or donation. Call Jodi on 07423 002 766 centre@wellbeingswansea.co.uk
Choirs For Good. Tuesday 5:45pm – 6:45pm. Adults over 18. Bursary Places Available. https://choirsforgood.com/centre@wellbeingswansea.co.uk
Men’s Outdoor Walking and Activity Group. Thursdays 12:00 lunchtime.
Male adults over 18. Free/donation. Email Si & Phil. centre@wellbeingswansea.co.uk
Men’s Shed Mental Health Support Group. Friday 11:45am – 1:15pm. Males over 18.
Free/by donation. Email Dave & Phil. centre@wellbeingswansea.co.uk
Embrace You. Women’s Wellbeing Group. Friday 3pm – 4pm. Free/by donation.
centre@wellbeing.co.uk Hosted by wellbeing practitioners.
Community Tai Chi for Men. Fridays 1:45 pm – 2:45pm. Free/by donation.
Call Mike on 07931 986168, or Email him on; mcmbuckley@gmail.com
Community Yoga. Tuesdays. 12 mid-day – 1pm. Adults and young people over 16.
Free. Support workers welcome. Tel: Emma 07825 269256 yogastepswithemma@gmail.com
Swansea Carers Centre. 104, Mansel Street. Swansea. SA1 5UE Tel: 01792 653344
https://www.swanseacarerscentre.org.uk
Neath/Port Talbot Carers Service. Cimla Health & Social Care Centre. Neath. SA11 3SU
Tel: 01639 642277 https://www.nptcarers.co.uk
Swansea Parent Carer Forum. 61, Pennard Drive. Southgate. Swansea. SA3 2DN
Hafal Swansea. (Mental Health Support).
Alexandra House. Alexandra Road. Swansea. SA1 5ED
Tel: 01792 816600 https://www.hafal.org
YMCA Swansea. 1, The Kingsway. Swansea. SA1 5JQ Tel: 01792 652 032
https://www.ymca.org.uk/location/ymca-swansea
Neath/Port Talbot Youth Service. Tir Morfa Centre. Marine Drive. Sandfields. Port Talbot. SA12 7NN. Tel: 01639 763030 https://www.npt.gov.uk
Samaritans Swansea. Tel: 0330 094 5717 not free or 24 hr.
Free text: 116 123.
All Wales Domestic Abuse. Sexual Violence Helpline. (CAIS). Tel; 0808 801 0800.
https://www.allwaleshelpline.org.uk
Victim Support. Tel: 0300 303 0161
Tel: 0808 1689 111 24 hour free support line.
Live Fear Free. Helpline: Tel: 0808 80 10 800 free 24 hour helpline.
Text: 078600 77333 free 24 hour help.
BAWSO. Support for black people ethnic minorities who are affected by domestic abuse. Helpline Tel: 0800 7318147 24 hour.
Domestic Abuse. Help for men. Dyn Wales. 0808 801 0321. (Not 24 hour).
Hafan Cymru. Domestic Abuse Treatment Centre Swansea. Tel: 01792 345 751.
Learning Disabilities Wales. (MENCAP). https://ldw.org.uk Tel: 0808 8000 300
Childline. Free service for under 19 year olds. Tel: 0800 1111. https://www.childline.org.uk
Papyrus. (For people under 35). Tel: 0800 068 4141. Email: pat@papyrus-uk.org
Text: 07860 039 967
Campaign Against Living Miserable (CALM)- For men. Tel: 0800 585858.
Social Services For Adults Swansea. Tel: 01792 775501 out of hours service.
01792 636519 adult service.
01792 635700 children and families.
Social Services For Neath/Port Talbot. Tel: 01639 686802.
2wish. Bereavement support for anyone affected by the sudden and unexpected death of a child or young person aged 25 or under. Tel: 01443 853125 Email; 2wish.org.uk
Swansea Wellbeing Centre. Walter Rd. Burman St. Tel: 01792 732071.
MIND Swansea. 66 St. Helens Rd. Tel: 01792 642999.
Education Support:
Free Welsh Government endorsed education support opportunities and information for teaching staff;
Information can be found on Education Support, supporting teachers and education staff
Education Support Free Helpline for Teachers & Education Staff; 08000 562 561.